Reviews
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"After purchasing our new house, we needed our hardwood floors restored, as they had been neglected for years. Ron and Russ were very responsive and kept us up to date with the project every step of the way. The floors turned out great! I highly recommend them."
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"Fantastic customer service. The installer was incredibly thorough, kind, and professional! The new carpets look great too! Quick turnaround on the installation as well. Highly recommend."
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"Ron and Russ have done our carpeting for over 30 years and have done an amazing job. Russ has come to our house on multiple occasions and helped us design some of the rooms with borders and Has given us ideas on choosing the right color of carpeting. The products he has brought us are very good quality and the prices have been much better than other similar products in the stores. The installers we have worked with are courteous and very professional. Ross and Ron offer Outstanding customer service and get back to us promptly with any concerns. I would recommend them very strongly for any of your carpeting installations. The job that they have done for us has been extraordinary on every occasion."
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"Our experience with Ron & Russ's flooring was amazing. The store is simple, has no frills, and makes you feel like the people running it know what they are doing. Ron's knowledge of carpets added a level of guidance and trust to the process, and Russ's careful measuring and professionalism set the stage for what would be the best carpet installation we have ever had. Luis, our installer, ripped out and installed three rooms with stairs in one day, by himself. He was like the energizer bunny stopping just briefly for lunch. He was careful, courteous, respectful of our home, and did a job that was better and more precise than larger crews from different companies have done in the past. Dealing with Ron and Russ has been more like dealing with family. They have taken away the stress when it comes to replacing any of our flooring. They are number 1 on our list."
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"I am always intimidated by bringing in professionals to do a service in my home because I don't know much about what's available or even what a reasonable price is. Not with Ron & Russ. They explained everything so well and answered all of my questions. The work was done in a day and, of course, it turned out beautiful. I will go back every time I need any flooring work and know that it will be done right the first time!! Thank you!"
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"We went with Ron & Russ to our yoga studio in December. They were very easy to work with. Their lead time and variety of HIGH-QUALITY local flooring supply was what sealed the deal (should mention 1 week lead time with R&R vs. 6 weeks with big box retailers). Once we made a deposit, they were able to install it within the week!! The installer was knowledgeable and did quality work. He even finished the job ahead of schedule. I highly recommend supporting this local Bay View business. Cheers!"
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"Ron and Russ are the go-to guys" for any flooring purchase and installation. They were all kind, considerate, compassionate, and professional! It was actually pleasant. The way it SHOULD BE when you get new flooring installed! Installation was timely, clean, and professional! Highly recommended! I'll be back. Thank you!"
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"We recently moved into a house and wanted LVP put in one of the bedrooms to replace some aging carpet. Russ came out a day or two after I called, gave a thorough estimate of timelines and price ranges based on a variety of materials and finishes, and answered all of our questions. Once the material we picked was ready, Luis came out and did an amazing job getting it all installed quickly and professionally. We're so happy with how it turned out and are looking forward to it lasting for many years. Wouldn't hesitate to recommend Ron & Russ's Flooring & Design to anyone looking to get new flooring installed."
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"I would definitely use Ron and Russ flooring again. Russ came to our house for an estimate on the carpet for our living room, dining room, and hallway. He had plenty of options for us to look at. We had the old carpet removed and the new carpet installed the next week. The carpet is great and was at a nice price. The installer was absolutely great!"
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"My husband Jake and I had a fantastic experience with them. They replaced the carpeting in our condo with luxury vinyl plank and it looks fantastic. It has upgraded the space and we couldn’t be happier. They also stained and put in new trim that matches perfectly to the other wood finishes in our place. The quality and work were done well and they were very receptive to any questions we had. Would definitely recommend it!"
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"Extremely happy with how our floor turned out! I am no expert when it comes to picking out flooring and matching it with what I currently have. Ron and Russ' team did a phenomenal job, offering up what they thought would look best, and let me tell you, it matches perfectly! The gentleman who came and installed the flooring told me everything that he was going to be doing and how long it would take. He didn't underestimate or overestimate on time. I will definitely use them again in the future."